Legal
This notice is issued in terms of Section 18 of the Protection of Personal Information Act 4 of 2013 ("POPIA") and informs you of your rights regarding the personal information Sip n Snip collects and processes.
The table below sets out what personal information we collect, the purpose for which it is collected, and the legal basis under POPIA.
| Information Collected | Purpose | Legal Basis |
|---|---|---|
| Name, email address, phone number | Group booking enquiries and event communication | Legitimate interest / consent |
| Email address | Newsletter and event updates | Consent (opt-in via website form) |
| Name, email, payment details | Ticket purchase processing via Quicket | Contractual necessity |
| Written feedback and star ratings | Event improvement and testimonials | Consent (voluntary form submission) |
| Event attendance records | CRM and event management | Legitimate interest |
| Photographs and video footage | Marketing and social media content | Consent (communicated at event) |
We share personal information with the following third-party operators who process data on our behalf.
| Operator | Purpose | Location |
|---|---|---|
| Supabase / Amazon Web Services | CRM and ticketing database | United States (cross-border transfer) |
| Brevo | Email marketing and newsletter management | European Union (GDPR compliant) |
| Quicket | Ticket sales and payment processing | South Africa |
| Web3Forms | Group booking enquiry form submissions | United States (cross-border transfer) |
| Tally | Event feedback and review collection | European Union |
Sip n Snip retains personal information indefinitely for the purpose of event history, guest relations, and operational continuity. You may request deletion of your personal information at any time by contacting us at legal@sipnsnip.co.za.
You may request a copy of the personal information we hold about you.
You may request that we correct or update inaccurate information.
You may request that we delete your personal information from our records.
You may object to the processing of your personal information.
Where processing is based on consent, you may withdraw it at any time.
You may lodge a complaint with the Information Regulator of South Africa.
To exercise any of the above rights, email legal@sipnsnip.co.za. We will acknowledge your request within 3 business days and respond within 30 days.
Information Regulator of South Africa
Website: www.inforegulator.org.za
Email: inforeg@justice.gov.za
Address: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
Sip n Snip — POPIA enquiries
Email: legal@sipnsnip.co.za